This form of content creation is important because businesses can create meaningful interactions with their customers and prospective customers. If a company creates interesting content about new products, customers can find these posts and decide from the article whether they want to purchase the new product. These posts can also create dialogue between customers; for example, if customer X reads the post, tries the product and loves it, he or she will tell customer Y and the cycle will continue.
Companies can benefit from social publishing in a few ways:
- Regular posting can drive traffic to the company's website
- Social publishing can establish the company's authority in its industry
- Companies can gain more customers through interesting content